POLICIES

At Geelong Lyric Theatre Society, we are committed to providing a safe, inclusive and respectful environment for everyone involved in our organisation. Our policies outline the standards, expectations and procedures that help us foster a positive experience for performers, volunteers, audiences and the wider community. You can download our key policies below, including our Code of Conduct, Child Safety Policy and Complaints Policy.

CODE OF CONDUCT

Our Code of Conduct sets out the values and standards of behaviour expected of everyone involved with Geelong Lyric Theatre Society. It promotes a culture of integrity, respect, inclusion and professionalism, helping to ensure all members, volunteers and production staff contribute to a positive, supportive and welcoming environment both on and off the stage.

CHILD SAFETY & WELLBEING POLICY

The safety and wellbeing of children and young people is a top priority at Geelong Lyric Theatre Society. Our Child Safety and Wellbeing Policy outlines our commitment to creating a safe, inclusive and empowering environment, with clear expectations, procedures and responsibilities to protect every child involved in our productions and activities.

COMPLAINTS POLICY

We are committed to resolving concerns fairly, respectfully and promptly. Our Complaints Policy provides a clear process for members, volunteers and production staff to raise concerns or grievances, ensuring they are handled confidentially, consistently and in accordance with the principles of procedural fairness.

PRIVACY POLICY

Our Privacy Policy explains how Geelong Lyric Theatre Society collects, uses, stores and protects your personal information when you interact with us, whether as a member, volunteer, patron, donor or website visitor. It also outlines your rights regarding your personal information and our commitment to handling it responsibly and in accordance with Australian privacy laws.

POLICY ENQUIRIES & CONCERNS

If you have any questions, concerns or feedback regarding our policies, we'd love to hear from you. This form allows you to contact the Geelong Lyric Theatre Society Committee or our Child Safety Officers.

While we encourage you to provide your name and contact details so we can follow up with you if needed, we understand that you may prefer to remain anonymous. All enquiries and concerns will be treated respectfully, sensitively and, where appropriate, confidentially.